Privacy Policy
At Hasan Glass & Aluminium, we offer competitive and transparent pricing for all our services. Our pricing structure is designed to provide you with the best value for your investment, without compromising on quality.
- Glass Services: Pricing varies based on the type, size, and customization of the glass. We offer free consultations to assess your needs and provide an accurate quote.
- Mirror Services: The cost of mirror services depends on the size, design, and installation requirements. Custom designs may involve additional charges. Contact us for a personalized quote.
- Aluminium Services: Our aluminum services are priced based on the material, design, and complexity of the project. We provide detailed quotes after an initial consultation and site visit.
Note: All prices are subject to change based on market conditions and the specific requirements of your project. We ensure that there are no hidden fees, and all costs are clearly communicated upfront.
Policy
1. Quality Assurance:
- We are committed to delivering high-quality products and services. All materials used are of the highest standards, and our workmanship is guaranteed to meet or exceed industry standards.
2. Payment Terms:
- A deposit is required to confirm your order. The remaining balance is due upon completion of the project. We accept various payment methods for your convenience.
- For larger projects, we may offer staged payments based on project milestones.
3. Cancellation and Refunds:
- Orders can be canceled within 48 hours of confirmation without penalty. After 48 hours, a cancellation fee may apply.
- Refunds are provided only in cases of defective products or services that do not meet the agreed specifications. Refunds are processed within 7-10 business days.
4. Delivery and Installation:
- We strive to meet agreed deadlines and will notify you in advance of any potential delays.
- Installation services are included in the price unless otherwise specified. Our team ensures clean and efficient installation, leaving your space as we found it.
5. Warranty:
- We offer a warranty on all our products and installations, covering defects in materials and workmanship. The duration of the warranty varies by product and service, and specific details will be provided at the time of purchase.
6. Privacy and Confidentiality:
- Your privacy is important to us. We do not share your personal information with third parties without your consent. All project details are kept confidential.
7. Customer Support:
- We offer full-time customer support to assist you before, during, and after your project. If you have any concerns or questions, our team is here to help.
8. Dispute Resolution:
- In the unlikely event of a dispute, we encourage open communication to resolve the issue amicably. If necessary, disputes will be handled through mediation before pursuing legal action.
9. Health and Safety:
- We adhere to all health and safety regulations to ensure the well-being of our team and clients during the execution of any project.